FAQs

Anthony Nolan is the charity that makes lifesaving connections between people with blood cancer and blood disorders, and incredible strangers ready to donate their stem cells. We’re saving lives right now. Three lives a day, in fact.

By growing the stem cell register, carrying out groundbreaking research and providing the best post-transplant care, we’re giving families a future.

But we can’t do it without you. Without you, there is no cure.

• If you’re aged 16–30, join our register, and become a potential lifesaver
• Give money or raise money to help fund our vital work from adding new donors to the register to enabling further research.
• Volunteer your time to help raise awareness, support patients and donors, or even deliver the lifesaving cells

Give money or raise money

Yes, we’re an independent charity. We rely on financial support from people and companies.

Our charity number is 803716 in England and Wales and 38827 in Scotland.

We carefully invest in our work to maximise the benefit for our patients. This includes growing the stem cell register with the best possible donors, as well as funding and providing specialised services to support patients throughout their transplant journey. Learn how your donations are spent.

We also conduct pioneering research into the treatment of blood cancers and disorders and improving the effectiveness of stem cell transplants.

• If you’re aged 16–30, join our register, and become a potential lifesaver
• Give money or raise money to help fund our vital work from adding new donors to the register to enabling further research.
• Volunteer your time to help raise awareness, support patients and donors, or even deliver the lifesaving cells

Give money or raise money

Yes, we’re an independent charity. We rely on financial support from people and companies.

Our charity number is 803716 in England and Wales and 38827 in Scotland.

We carefully invest in our work to maximise the benefit for our patients. This includes growing the stem cell register with the best possible donors, as well as funding and providing specialised services to support patients throughout their transplant journey. Learn how your donations are spent.

We also conduct pioneering research into the treatment of blood cancers and disorders and improving the effectiveness of stem cell transplants.

A stem cell transplant can cure or improve the outcome for someone with blood cancer or blood disorder. In short, it can save their life.

When a person has a blood cancer or blood disorder, their blood cells have stopped working in their normal way. That means they can’t do vital things like fight infection or carry oxygen.

A transplant of blood stem cells from a healthy person can replace and repair these damaged cells – and hopefully cure their disease.

Blood stem cells are new, primitive blood cells made in the bone marrow, found in the centre of our large bones.

• You can find out more about how transplants work in The Science Behind Our Work section

People aged 16–30 can join our register. Each time someone needs a donor, we look through our database for a match.

We have over 900,000 people on the register at the moment.

Since the launch of our register in 1974, we have made over 22,000 stem cell transplants possible.

However, even with over 900,000 people on the register, we urgently need to increase the size and diversity of potential donors. One day, we hope to help everyone who needs a lifesaving transplant.

To join our register, you have to be between 16 and 30 and in good health. You’ll stay on our register until you’re 61.

You need to be fully committed to donating your blood stem cells or bone marrow if you come up as a match.

The first step to joining the register is filling in a form and then doing a cheeky swab. If you apply online we can send you a swab pack in the post, or you can come along to one of our recruitment events in your local area. You then stay on the register until you’re 61, and we’ll be in touch if you’re ever a potentially lifesaving match for someone. If you have any questions further questions please email register.support@anthonynolan.org

We’re particularly keen to recruit more young men to our register, as they're more likely to be chosen to donate.

We also need more people from minority ethnic backgrounds to sign up to help give everyone an equal chance of finding a matching donor.

Young men aged 16–30 make up only 18% of our register but provide over half of all donations. We need more young men to sign up as they're underrepresented - even though hospitals are much more likely to choose them to donate.

Yes. Your sexuality won’t stop you joining our register. You’ll be subject to the same rules as everyone else. Find out more on our join the register page.

Someone in need of a transplant is most likely to find a match in a person with a similar genetic history. That often means someone from the same ethnic background.

People from minority ethnic backgrounds often have rarer tissue types which makes it harder to find matching donors. That means we need to recruit even more donors from minority ethnic backgrounds so they are overrepresented on the register.

This includes people from African, African-Caribbean, Asian, Chinese, Eastern European, Mediterranean and mixed race backgrounds. 

To be a donor you have to give what’s called ‘informed consent’. As stem cell donation is voluntary and not of direct benefit to the donor, a parent/guardian can’t give consent on behalf of a minor.

Young people are most likely to be chosen to donate as they are less likely to have long-term health problems which might delay or prevent donation. 

Our research shows that donors aged 16–30 provide better outcomes for patients, so we focus our time, energy and money on recruiting these potential donors. It costs £40 to recruit each potential donor.

The welfare of our donors is a top priority for us. It’s our responsibility to keep our donors fully informed and make sure they understand the commitment they’re making by joining our register.

To fulfil this responsibility, we only allow people to join if they can understand our literature and give their consent in English.

If potential donors don’t understand English, we can’t be sure they can give their informed consent if we ask them to donate. That would be a breach of our duty of care.

Don’t be disappointed – you can support us in lots of other ways.

It costs £40 to recruit each person to our register, so funds are vital. You could raise money for us, donate money to us or take part in a fundraising event.

You can also encourage others to join our register, especially if they’re young men. 

No, it won’t cost you anything.

If you’re a match and come to one of our collection centres in London, Oxford, Sheffield or Manchester to donate, we’ll pay all your expenses, including travel, hotel, food and loss of earnings.

It's a criminal offence under section 32 of the Human Tissue Act 2004 to offer, give or receive a reward for the supply of cells, and to publish any such offer or incentive of a reward. Anthony Nolan is regulated by the Human Tissue Authority, who are responsible for enforcing the Human Tissue Act. We are also accredited by World Marrow Donor Association, an international accreditation body for donor registries and cord blood banks, their standards are clear that donors must not be paid for their donation.

We have changed the way we collect donor’s tissue type from taking blood samples, to taking spit samples, to now asking people to do a cheek swab to join the stem cell register.

Whichever method you sign up by, you’ll be on our register in exactly the same way and ready to potentially save someone's life. If you signed up before then there’s no need to sign up again.

They'll come back to Anthony Nolan and we find out your 'tissue type' in order to add your details to our register. Then every time someone needs a transplant, we'll compare their tissue type to yours - and to people on our register and registers across the world.

To find out more about how we work out your tissue type, head to The Science Behind Our Work.

Anthony Nolan, The British Bone Marrow Register (operated by NHS Blood & Transplant), The Welsh Bone Marrow Donor Registry (operated by the Welsh Blood Service) and DKMS UK all recruit donors in the UK.

No, you only need to join one stem cell register. All potential donors in the UK are added to a single registry managed by Anthony Nolan. Joining more than one would cause duplication and waste valuable resources.

The majority of people on our register never donate. Once you are on the register you have a 1 in 800 chance of being asked to donate in the next five years. 

But your chance of being chosen to donate depends on your age and sex. A young man aged 16–30 has a 1 in 200 chance of being chosen to donate in the next five years.

We’ll only ask you to donate if you have a similar tissue type to someone in desperate need of a transplant.

If you’re a match and refuse, it could be devastating news for someone with a life-threatening illness. That’s why we ask you to be fully committed when you sign up.

You can donate your stem cells in two ways – through peripheral blood stem cell (PBSC) collection or bone marrow donation. Around 90% of people donate via PBSC collection. However, in some situations and for some conditions, a patient will need stem cells from bone marrow.

If you join our register, you must be willing to donate in either way.

On each of the four days before you donate, you will receive injections of granulocyte colony-stimulating factor (G-CSF). This is a naturally occurring hormone that increases the number of stem cells your body produces.

You’ll then come to one of our collection centres (in London, Oxford, Sheffield or Manchester), where a doctor will insert a tiny tube in your arm, draw out your blood, and pass it through a machine to collect the stem cells.

Donating only takes 4-5 hours for most people. At the end, a nurse will check how many stem cells you’ve donated. There is a chance that you’ll be asked to come back the next day to donate more.

You won’t need a general anaesthetic or to stay in hospital overnight. 

Side effects can include flu-like symptoms and aching. But they’re usually mild and last just a couple of days. You’ll receive lots of information and support for how to deal with them.

If you need to give cells from your bone marrow (found inside your large bones), doctors will give you a general anaesthetic and draw the cells from your pelvis using a sterile needle and syringe.
You will need to stay in hospital for two nights if you donate bone marrow. 

You’ll probably feel tired and have a little bruising after, but this generally passes within a week or so. You’ll receive lots of information and support for how to deal with them.

They could be anywhere in the world, but they are more likely to be in the UK.

We link with registers worldwide to find matches for people in the UK and provide stem cells for people in need abroad.

Yes. We can search registers in countries around the world to find a match for someone in the UK. That’s over 38 million potential donors.

The majority of our donors and recipients never meet.

For two years after the procedure, donors and recipients can only contact each other through messages sent via our team. After two years, and only if the recipient instigates it, they can exchange contact details.

Some other registers and transplant centres don’t allow contact at all, or have different guidelines. So if they’re involved in a transplant, donors and recipients may have to follow their rules.

We have strict rules so there can be no suggestion of a potential donor being coerced or induced to donate for financial or other reward. We also strongly believe in the importance of protecting the privacy of both the recipient and the donor.

No. It's highly unlikely that two friends will share the same genetic profile. The best hope for your friend is to find a donor on our register, or on another international register.

But if you’re 16–30 years old and in good health, you could join our register and potentially save someone’s life.

Find out more about joining the register and don't forget to mention that you’ve been tissue typed before.

We’d appreciate it if you could forward us a copy of your HLA tissue typing results by email to register.support@anthonynolan.org . You should be able to get the tissue typing report from the hospital that did your testing.

If you have any questions, please do give us a call on 0303 303 0303.

If you donate, you'll be asked if you want to stay on our register and potentially donate again.

Although it’s unusual, some of our donors have donated more than once. We allow donors to give stem cells a maximum of four times.

Please visit the NHS Blood & Transplant website for more information

Putting people on the register who are statistically unlikely to be selected is not only expensive but also diverts our scientists away from processing the samples of younger volunteers who are more likely to be selected. We will save more lives by ensuring that we have a register of people who are most likely to be selected by transplant clinicians. Also we are proactively recruiting younger donors from minority ethnic backgrounds to increase the diversity of the register.

Yes, there are. You have to be between 16 and 30 and in good health. Take a look at our join the register page.

The British Bone Marrow Registry (operated by NHS Blood & Transplant) accepts donors between the ages of 17-40. You must be a blood donor to join the BBMR, as an extra sample of blood is taken when you donate. The BBMR is in particular need of donors from minority ethnic backgrounds; if you're interested, please ask at your blood donation session BEFORE you donate blood. Go to blood.co.uk for more information on your nearest blood donation session and how to sign up as a blood donor.

The majority of people on our register never donate. Once you are on the register you have a 1 in 800 chance of being asked to donate in the next five years. 

But your chance of being chosen to donate depends on your age and sex. A young man aged 16–30 has a 1 in 200 chance of being chosen to donate in the next five years.

We’ll only ask you to donate if you have a similar tissue type to someone in desperate need of a transplant.

If you’re a match and refuse, it could be devastating news for someone with a life-threatening illness. That’s why we ask you to be fully committed when you sign up.

You can donate your stem cells in two ways – through peripheral blood stem cell (PBSC) collection or bone marrow donation. Around 90% of people donate via PBSC collection. However, in some situations and for some conditions, a patient will need stem cells from bone marrow.

If you join our register, you must be willing to donate in either way.

On each of the four days before you donate, you will receive injections of granulocyte colony-stimulating factor (G-CSF). This is a naturally occurring hormone that increases the number of stem cells your body produces.

You’ll then come to one of our collection centres (in London, Oxford, Sheffield or Manchester), where a doctor will insert a tiny tube in your arm, draw out your blood, and pass it through a machine to collect the stem cells.

Donating only takes 4-5 hours for most people. At the end, a nurse will check how many stem cells you’ve donated. There is a chance that you’ll be asked to come back the next day to donate more.

You won’t need a general anaesthetic or to stay in hospital overnight. 

Side effects can include flu-like symptoms and aching. But they’re usually mild and last just a couple of days. You’ll receive lots of information and support for how to deal with them.

If you need to give cells from your bone marrow (found inside your large bones), doctors will give you a general anaesthetic and draw the cells from your pelvis using a sterile needle and syringe.
You will need to stay in hospital for two nights if you donate bone marrow. 

You’ll probably feel tired and have a little bruising after, but this generally passes within a week or so. You’ll receive lots of information and support for how to deal with them.

They could be anywhere in the world, but they are more likely to be in the UK.

We link with registers worldwide to find matches for people in the UK and provide stem cells for people in need abroad.

Yes. We can search registers in countries around the world to find a match for someone in the UK. That’s over 38 million potential donors.

The majority of our donors and recipients never meet.

For two years after the procedure, donors and recipients can only contact each other through messages sent via our team. After two years, and only if the recipient instigates it, they can exchange contact details.

Some other registers and transplant centres don’t allow contact at all, or have different guidelines. So if they’re involved in a transplant, donors and recipients may have to follow their rules.

We have strict rules so there can be no suggestion of a potential donor being coerced or induced to donate for financial or other reward. We also strongly believe in the importance of protecting the privacy of both the recipient and the donor.

No. It's highly unlikely that two friends will share the same genetic profile. The best hope for your friend is to find a donor on our register, or on another international register.

But if you’re 16–30 years old and in good health, you could join our register and potentially save someone’s life.

Find out more about joining the register and don't forget to mention that you’ve been tissue typed before.

We’d appreciate it if you could forward us a copy of your HLA tissue typing results by email to donor.support@anthonynolan.org . You should be able to get the tissue typing report from the hospital that did your testing.

If you have any questions, please do give us a call on 0303 303 0303.

If you donate, you'll be asked if you want to stay on our register and potentially donate again.

Although it’s unusual, some of our donors have donated more than once. We allow donors to give stem cells a maximum of four times.

Please visit the NHS Blood & Transplant website for more information

Putting people on the register who are statistically unlikely to be selected is not only expensive but also diverts our scientists away from processing the samples of younger volunteers who are more likely to be selected. We will save more lives by ensuring that we have a register of people who are most likely to be selected by transplant clinicians. Also we are proactively recruiting younger donors from minority ethnic backgrounds to increase the diversity of the register.

Yes, there are. You have to be between 16 and 30 and in good health. Take a look at our join the register page.

The British Bone Marrow Registry (operated by NHS Blood & Transplant) accepts donors between the ages of 17-40. You must be a blood donor to join the BBMR, as an extra sample of blood is taken when you donate. The BBMR is in particular need of donors from minority ethnic backgrounds; if you're interested, please ask at your blood donation session BEFORE you donate blood. Go to blood.co.uk for more information on your nearest blood donation session and how to sign up as a blood donor.

CMV is short for cytomegalovirus, a virus which is harmless for people with a functioning immune system, but for our patients who have weaken immune system it is vital that we find a stem cell donor whose CMV matches their own to avoid life-threatening complications. Our CMV information page provides more details about why and the very simple process to update your status with Anthony Nolan.

Established in 1996, our Research Institute aims to make bone marrow transplants more successful. Staff there do both basic and ‘translational’ research (looking at how to use basic scientific discoveries in the real world).

It investigates how to improve transplantation practice. For example, how best to match donors and recipients.
The institute also looks at how to improve people’s recuperation by stopping disease relapse, graft-versus-host disease (GvHD) and infectious diseases.

You can find out more about the amazing research our staff are carrying out, including our impact, policies and who we work with, in Our Research section. 

Anthony Nolan does not conduct animal research in our laboratories nor does it fund animal research in other institutes. However occasionally, when pioneering research requires it and there is no alternative available, we work with other researchers at academic institutions for example, to ensure the in vivo validity of our our research results.  These collaborative projects are usually sponsored by research councils, the EU or other charities. Anthony Nolan funds are only used for work carried out at our own laboratories where we do not conduct animal research. We adhere to the principles of the 3Rs,  where it is possible, however there are instances where the authorities that regulate the manufacture and production of new medicinal products will not allow new medicines until they are rigorously tested in animals.  We, like others, must adhere to regulations and therefore sometimes have no choice but to work with colleagues at other institutions in order to validate our results.  The use of animals in research is heavily regulated in the UK and can only be carried out under Home Office licensing in very special premises with specific permissions and by fully qualified personnel, which we ensure all our collaborators adhere to. 

We would like to reassure you that we strive always to minimise the use of animal testing and find in vitro alternatives and that we ensure that if and when we have no alternatives, experimentation is conducted in the most appropriate ways following all the regulations and the principles of the NC3Rs (replace, reduce, refine).  We are fully committed to using human tissues/cells and other in vitro (in the test tube) testing for our research where we can and finding new ways in which our findings can be validated without the use of animals.

Cancer survival has doubled over the past 40 years. This achievement would not have been possible without animal research, which has resulted in the discovery, development and testing of life-saving treatments. As a member of the Association of Medical Research Charities (AMRC) we support the principle of using animals in research when it is necessary to advance understanding of health and disease and to develop new treatments.

We HLA type potential donors who join the Anthony Nolan register. Our laboratories also provide typing and virology services for stem cell transplant centres in the UK as well as support universities, colleges and many other companies with studies they may be undertaking. The laboratories support the Royal Free Hospital in London's renal and liver transplant programme too.

The laboratories are accredited by UKAS and the European Federation for Immunogenetics.

We pride ourselves on having one of the best groups of tissue typing and immunogenetics experts in the UK.
Our Donor Selection Advisory Committee, made up of senior staff, advises our transplant centres on choosing donors.

It’s the blood left in the placenta and umbilical cord after a woman has given birth. 

Cord blood contains lots of stem cells, which can be used in lifesaving transplants for people with blood cancers or disorders.

Anthony Nolan collects cord blood in five hospitals in London, Manchester, Leicester. Collection only happens after the birth, when the baby is safely delivered. It’s totally risk-free for mothers and newborns.

Stem cells for transplants can come from adults’ blood or bone marrow, as well as from cord blood.

But cord blood transplants have lots of advantages.

Getting adult donations is a long process. If we find someone a match on our register, we have to do more tests on the potential donor, and it takes time to organise the donation and transplant.

Cord blood is banked in our cell therapy centre in Nottingham and is available immediately, for people in desperate need.

Also, donors and recipients don’t need to be an exact match, as the stem cells in cord blood aren’t so mature and can develop to suit their recipient. That means it’s easier to find matches. Read more about cord blood.

We’re set up to collect cord blood at five hospitals in Manchester, London, and Leicester. You can only donate your cord blood if you’re booked for antenatal care at one of these hospitals.

• King's College Hospital (London)
• Saint Mary's Hospital, Oxford Road (Manchester)
• Saint Mary's Hospital, Wythenshawe (Manchester)
• Leicester Royal Infirmary
• Leicester General Hospital

• You can donate at another three London hospitals via the NHS Cord Blood Bank.

Visit our Register your interest page and fill out our form.

Most mothers can donate their baby's cord blood. But there are some medical conditions and lifestyle factors which mean you can’t.

It’s an easy process, and only happens after the birth and afterbirth are over and you’ve done all the hard work.

Our specially trained staff will take your baby's cord and placenta away to another room to extract the blood. You’ll barely even know they’re there. It’s totally risk- and hassle-free for mother and baby.

Anthony Nolan employs teams of dedicated collectors so that we don’t place any demands on your midwife or consultant.

Read about the exact process on our How do I donate? page.

We can’t guarantee it. We may not collect/store your cord blood because:

• your temperature has risen and you have an infection
• your membranes rupture prematurely
• there isn’t enough blood in your placenta and cord to collect
• there’s a mechanical failure with the equipment used
• other medical issues
• an accredited person may not be available to conduct the collection. For example, if lots of women who have signed up to donate give birth around the same time. Cord blood needs to be collected immediately to be effective.

We store it until someone needs it for a transplant (or for research, if the blood doesn’t have enough stem cells to use for a transplant). We can store cord blood indefinitely, frozen in cryogenic tanks at temperatures of around -190°C.

We only use cord blood in ethically approved research if it doesn’t contain enough stem cells to use for a transplant.

First you would have consented to the use for research when you signed up to donate.

The research could take place in this country or be used abroad, involve animals or commercial companies. The samples collected and stored for research will only be used in human biomedical research projects. In some cases, payment is received by the programme from researchers for blood and tissue received. This is used to help the charity keep the cord programme running.

We run our cord blood bank as a public bank to help anyone around the world who needs a stem cell transplant. It doesn’t cost anything to donate cord blood to our programme.

Commercial cord blood banks charge to collect and store babies’ cord blood for private family use.

More information can be found on the Human Tissue Authority website.

We don’t get any direct government funding, so we can only fund collection at a limited number of hospitals.

We chose the five hospitals in Manchester, London and Leicester because they have high birth rates, and are in ethnically diverse areas. That way we can collect a wide variety of tissue types and help a wide variety of people.

No. The Human Fertilisation and Embryology Act (2008) prohibits any attempt to create a child by reproductive cloning.

We value your support and our relationships. We also value the chance to put right anything you feel we may have done wrong. If you have a complaint regarding any aspect of our professional services, please email our complaints team at complaints@anthonynolan.org.

If you contact us with a complaint, please tell us:

• The department which you feel is the source of your complaint (i.e. Operations, the Cord Blood Programme or the Histocompatibility Laboratory)
• What happened
• When it happened
• Who was involved
• Whether it’s an original complaint or a follow-up to a reply with which you were not satisfied
• What action you’d like us to take
• Your full postal address, telephone number, and email address (if you have one)

We are registered with the Fundraising Regulator and are committed to the highest standards. We follow the regulator's Code of Fundraising Practice as well as the Institute of Fundraising’s (IoF) Codes of Fundraising Practice. 

We have always upheld high standards of fundraising and display the Fundraising Regulator's logo on our website and literature as testament to our ongoing commitment.

Our success as a charity lies with our supporters. We aim to provide them with the best service possible. This includes an efficient system that deals with complaints immediately.

We value your feedback

The views of our supporters and the wider public are important to us. We take feedback very seriously.

We hope you’ll be fully satisfied with our activities. But if you have a complaint about our fundraising we want to hear from you. We’ll address your complaint and respond to it as quickly as possible.

Our commitment to you

We value your support and our relationships. We also value the chance to right anything you feel we may have done wrong. We won’t discriminate against you in the future because you’ve made a complaint. Instead, we’ll do our utmost to discuss and resolve the issue.

We operate within fundraising guidelines set down by the Charity Commission, the Institute of Fundraising and the Fundraising Regulator. We aim to ensure all our fundraising activity is honest, transparent, fair and reasonable.

We define a complaint as an expression of dissatisfaction with our fundraising activities, including the nature of activities and/or the behaviour of members of staff. 

If you have any concerns about our fundraising activity, dislike the way you’ve been asked for a donation or are dissatisfied or upset about our fundraising in any other way, please let us know.

We carry out a wide variety of fundraising activities. Some are organised by our local staff, others are centrally organised, while others are independently organised by volunteers. If you have a complaint about any of our fundraising activities, you should direct your complaint to:
 
Complaints Coordinator
Fundraising Team
Anthony Nolan
Unit 2-3 Heathgate Place
75-87 Agincourt Road
London NW3 2NU
 
Tel: 020 7424 6626
E-mail: fundraisingcomplaints@anthonynolan.org
 
Please note we’re only able to investigate a complaint if we receive it within three months of the date of the incident the complaint refers to.
 
What we need to know
 
When you contact us with a complaint, please remember to tell us:

• what's happened
• when it's happened
• who is involved
• where it happened

If you make a formal complaint about our fundraising activity, you should expect to hear from us within 14 days of us receiving it. We aim to respond in full within this time, but if this isn’t possible we’ll inform you that we’re looking into your complaint with details of when you can expect a full reply.

Our Complaints Coordinator will pass your complaint to the most appropriate person for investigation. This depends on the fundraising activity in question, and the person who had responsibility for organising it.

We’ll investigate your complaint, and let you know the outcome within 30 days of us receiving your complaint.

If we can’t complete our investigation within 30 days (because, for example, a key member of staff is absent or because information is outstanding from an agency), we’ll let you know.

When we contact you, we’ll give you options if you’re not satisfied with our reply. Depending on the nature of your complaint, you can refer it to the Fundraising Regulator. You need to do this within two months of receiving our response.

You can make a regular gift or one-off gift to Anthony Nolan online. Unfortunately we are not able to accept PayPal donations at this point. Any donations you make through our website will be safe and secure. We will not sell or share your data with any other organisations for fundraising or marketing purposes unless they’re working on behalf of Anthony Nolan. Thank you for your support.

Or you can send a cheque payable to ‘Anthony Nolan’ to:

Supporter Services
Anthony Nolan
2 Heathgate Place
75-87 Agincourt Road
London
NW3 2NU

You can also call us on 020 7424 6626 to donate with a credit or debit card over the phone.

Yes – if you pay UK income tax and/or capital gains tax at least equal to the amount we can claim back from HMRC.

You can find more information by calling our Supporter Services team on 020 7424 6626.

We depend on generous donations from people like you to recruit more people to our register, so we can save more lives. Learn how your donations are spent.

Yes, you can. You can give a one-off donation online.
You can also call our Supporter Services team on 020 7424 6626 to donate using a credit or debit card.
Unfortunately, non-UK residents can’t give regularly by direct debit.

There are loads of ways you can fundraise for Anthony Nolan. Check out our 'raise money' and 'take part in a fundraising event' sections for ideas.

For more information and ideas, call the Supporter-Led Fundraising team any time on 0303 303 3002 or email events@anthonynolan.org.

Please email support@anthonynolan.org or call our Supporter Services team on 020 7424 6626. Tell us your name and the time, date and value of your donation, and we’ll be able to help.

The best way is online here. Or you can call our Supporter Services team on 020 7424 6626.

Please call our Supporter Services team on 020 7424 6626 or email support@anthonynolan.org. Let us know your full name and direct debit reference or supporter number.

Visit this page, call our ticket hotline on 0845 6016 936 or email support@anthonynolan.org.

It’s best to return them with the payment slip in the freepost envelope provided. 

If you’ve lost it, you can use your own envelope and return them for free to:

Freepost RRHY-UHXA-LSXX
Anthony Nolan
Raffle
Chippenham
SN14 6NG

It’s best to return unused tickets in the freepost envelope provided. Or destroy them securely.

Please email support@anthonynolan.org with your request. Make sure to include your name and address. Or call our Supporter Services team on 020 7424 6626.

Yes, of course. We’d be very grateful for any donation you can give.

You can send a cheque in the freepost envelope provided. Please don’t send cash. You can also donate online or with a credit or debit card by phone on 020 7424 6626.

Yes. Financial support from individuals and organisations is essential to deliver the aims of Anthony Nolan, leading to better treatment and support for people with blood cancer and blood disorders. We welcome partnerships with, and gifts from, a wide range of supporters.

In exceptional circumstances, however, it may be necessary to refuse support if acceptance would prejudice the aims of Anthony Nolan, compromise its independence, or threaten its reputation

Our Acceptance and Refusal of Donations Policy outlines Anthony Nolan’s ethical approach to philanthropic funding and partnerships and aims to make our approach transparent. Whilst the vast majority of support is extremely welcome, there may instances where the reputation and operation of the charity needs to be protected from claims of impropriety.

Please go to our online form and if you have any issues email register.support@anthonynolan.org with your name, your supporter number, your old contact details and your new contact details. Or call our Supporter Services team on 0303 303 0303.

We’ll use your details to keep you up to date with our vital work and fundraising activities – unless you’ve told us you don’t want to receive this information.
 
We will not sell or share your data with any other organisations for fundraising or marketing purposes unless they are working on behalf of Anthony Nolan. We closely manage any agencies working for us to ensure they adhere to regulations and best practice.

If you want us to stop or start contacting you in a certain way (for example, by phone or email), please email support@anthonynolan.org with your request. Make sure to include your name and address. Or call our Supporter Services team on 020 7424 6626.

Yes, we have leaflets, posters and lots of online resources to help you fundraise. To order fundraising materials, call 0303 303 3002 or fill in this online form.

Yes, of course! Take a look at our Organise your own fundraising page to find out more and for some great ideas.

Yes, we do. There are Friends of Anthony Nolan groups all over the country, made up of avid supporters. They regularly put on fundraising and awareness events. They welcome new members.
 
If you’re at university, you could join one of our Marrow groups to raise funds and awareness.

Like just about all organisations, much of our activity has moved online but we do continue to fundraise in person – if you see our fabulous fundraising in their Anthony Nolan branded attire, please say hello, they’re a friendly bunch! Face to face fundraising is a great way for new supporters to learn about our life saving work and how their long-term support can make a real difference to patient chances of survival and quality of life after transplant.

That’s really generous of you – thank you. Find out more on our fundraise in celebration page. 

It’s easiest to cash the money into your own bank account and then make a donation using your debit or credit card over the phone on 0303 303 3002.

Or you can send a cheque payable to Anthony Nolan, along with your contact details and a bit of information about how you raised the money, to:

Supporter-Led Fundraising team
Anthony Nolan
2 Heathgate Place
75-87 Agincourt Road
London
NW3 2NU

Like many other charities, Anthony Nolan’s policy is not to include Gift Aid in sponsorship targets.

If any of your sponsors have ticked the Gift Aid box we need to have a copy of your sponsorship form. Without it we won’t be able to claim the Gift Aid. That means we lose out on an extra 25% on top of what you’ve already raised.

You can create a page on Virgin Money Giving or JustGiving. We’ve put together a guide on using these sites on our How to fundraise online page.

These sites pay any money people give to us weekly. They charge small administration and handling fees. For more information on this, contact our Events team on 0303 303 3000 or events@anthonynolan.org.  

It’s best to put it into your own bank account and then give us your money over the phone 0303 303 3000 using a credit or debit card.

You can also send a cheque payable to 'Anthony Nolan', with your name and the event you are doing written on the back, to:

Supporter-Led Fundraising Team
Anthony Nolan
2 Heathgate Place
75-87 Agincourt Road
London
NW3 2NU

We’d love you to.

From running and cycling, to trekking and skydiving, we’ve got the perfect challenge for you. Take a look at our events page for ideas, and to get signed up. 

Anthony Nolan works together with businesses and organisations to deliver outstanding, mutually-beneficial partnerships.

There are lots of different ways you can partner with us. From volunteering and fundraising to cause-related marketing and commercial opportunities.

Contact our Corporate Partnerships team for more information and ideas on corporate@anthonynolan.org

Yes, you can.

You can do this by donating online and entering the name of the person you’re giving in memory of in the ‘reason for donation’ field.

Or you can send a cheque payable to 'Anthony Nolan' with a covering letter telling us who you're donating in honour of.

Supporter-Led Fundraising 
Anthony Nolan 
2 Heathgate Place 
75-87 Agincourt Road 
London 
NW3 2NU 

It’s best to put it into your own bank account and then make a donation over the phone on 0303 303 3002.

Or you can send a cheque payable to 'Anthony Nolan' with a covering letter telling us who you're donating in honour of.

Supporter-Led Fundraising 
Anthony Nolan 
2 Heathgate Place 
75-87 Agincourt Road 
London 
NW3 2NU 

Please get in touch with our Supporter-Led Fundraising Team on 0303 303 3002 or community@anthonynolan.org. They’ll be able to speak to you about this.

You can find out more about current appeals and the families we are supporting in our Current Appeals section.

Please get in touch with our Supporter-Led Fundraising Team on 0303 303 3002 or community@anthonynolan.org.

‘You can find out more about current appeals and the families we are supporting in our Current Appeals section.

Please contact our Supporter Services team on 020 7424 6626 or support@anthonynolan.org with your name and the number you were contacted on.

Please contact our Supporter Services team on 020 7424 6626 or support@anthonynolan.org with your name and the number you were contacted on.

Take a look at our Leave a gift in your will pages.
 
If you can’t find an answer there, please contact our Supporter Services team on 020 7424 6626 or legacies@anthonynolan.org.

Please contact our Philanthropy team on 0207 4241382 or email philanthropy@anthonynolan.org.

Yes, it is. We know that some charitable trusts and funders prefer to know their donation will support a specific project or aspect of Anthony Nolan’s work.

We have a large number of projects and programmes in need of support.